# Returns Portal Orders

Returns portal allows shoppers to create a return based on their order history. An online experience guides them through creating the return and provides the data needed to receive goods in a warehouse and process eligible refunds.

**When it is used:**

- You post a **Returns Portal Orders** message to Optoro with the full snapshot of the order at the first shipped event of the order. At initial implementation, orders for the previous six months (usually) are posted and then orders are posted as they ship.
- You post a **Returns Portal Orders** message to Optoro with the full snapshot of the order when order lifecycle events occur. This includes: fulfillments, transactions, adjustments, and order line item modifications. Updates should be as close to real time as possible.
- You post a **Returns Portal Orders** message to Optoro when the order and/or items within the order are refunded. However, when the order is an exchange one, you should not neccesarily receive refunds.


Version: 3.0.0

## Servers

Sandbox
```
https://orders.sandbox.optiturn.com
```

## Download OpenAPI description

[Returns Portal Orders](https://developer.optoro.com/_bundle/openapi/returns_portal_orders/openapi.yaml)

## Other

### Create Returns Portal Orders

 - [POST /returns_portal_orders](https://developer.optoro.com/openapi/returns_portal_orders/openapi/other/returns_portal_orders.md)